Terms of Use

These terms govern your use of mep-qs.com and the courses sold through it. By buying a course or creating an account you agree to them, so they are worth reading properly. They are written in plain English deliberately.

Last updated: 3 September 2026.

1. Who we are

MEP-QS operates this website and sells the courses on it. You can reach us at admin@mep-qs.com and we normally reply within one working day.

Trading name: MEP-QS

Postal address: [POSTAL ADDRESS TO BE ADDED]

Business status: [LEGAL ENTITY TO BE CONFIRMED]

2. What you are buying

You are buying a licence to access and use a course for your own professional learning. You are not buying ownership of the material, and you are not buying advice on any particular project.

Each course is described on its own page. What is on that page at the time you buy is what you are entitled to. We may improve, correct or extend a course afterwards, and you get those updates at no extra cost.

3. Your account

You need an account to access a course. Signing in uses a code sent to your email address rather than a password.

Your account is personal to you. Keep control of the email address attached to it, and tell us promptly if you think someone else has gained access.

4. Prices and payment

Prices are shown in pounds sterling on each course page, and the price displayed at the moment you buy is the price that applies.

VAT: [VAT STATUS TO BE CONFIRMED]

Payment is taken by Stripe. We never see or store your card details. You will receive a receipt by email; if you need a formal invoice raised against a purchase order, email us and we will issue one.

5. Refunds and cancellation

If a course is not what you expected, email us within 14 days of buying it and we will refund you in full. You do not need to give a reason and there is no form to complete.

Email from the address you bought with, or tell us which address you used. Refunds go back to the original payment method, normally within five working days. Access to the course ends when the refund is issued.

This is offered in addition to, and does not affect, your statutory rights as a consumer.

6. How long your access lasts

Course access is permanent. There is no subscription, no renewal date and no expiry, and it is not tied to the employer you worked for when you bought it.

To be straightforward about the limit of that promise: permanent access depends on this website continuing to operate. If MEP-QS were ever to cease trading we would give as much notice as we reasonably could, and would aim to make the material you had bought available to download before access ended. No one can honestly guarantee that a service will exist indefinitely, and we will not pretend otherwise.

7. What you may and may not do with the material

You may read the courses, work through the examples, apply what you learn in your own professional work, and keep your own notes.

You may not:

• share your login, or let anyone else use your account

• copy, republish, resell or redistribute the material, in whole or in part

• use the material to deliver training to other people, paid or unpaid

• reproduce it in your own company's training material or documentation

• use automated tools to scrape, download or extract the content in bulk

If you need access for more than one person, we sell it properly. See the For teams page. That route is cheaper than the alternative and a great deal less awkward.

We may suspend or close an account that breaches this section, without refund.

8. Intellectual property

All course content, including text, worked examples, figures, diagrams and course structure, belongs to MEP-QS and is protected by copyright. Buying a course does not transfer any of those rights to you.

9. The material is training, not project advice

This clause matters more here than in most terms, so please read it.

The courses set out methods, worked examples and figures drawn from UK practice. They are educational material. They are not advice on any particular project, and no rate, labour norm, allowance, percentage or worked figure in them should be carried straight into a live tender.

Every project differs in specification, programme, site conditions, contract terms and market. Anything you take from a course must be checked against the drawings, specification, contract and prices actually in front of you.

Estimating is a matter of professional judgement. Responsibility for any price you submit, and for any commercial decision you take, remains entirely yours.

We also do not warrant that the material is exhaustive, or that it reflects every change in standards, contract forms or legislation at the moment you read it. We keep it current as best we reasonably can, and we welcome corrections.

10. Availability of the website

We aim to keep the site available, but we do not guarantee uninterrupted access. Maintenance, hosting faults and matters outside our control can all cause downtime. Where we can foresee an interruption we will try to give notice.

11. Our liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and to the extent the law allows, our total liability to you in connection with a course is limited to the amount you paid for it.

We are not liable for loss of profit, loss of contract, loss of anticipated savings, or any indirect or consequential loss, including any loss arising from a tender you priced, won or lost.

12. If you are buying as a business

Where you buy in the course of a business, the consumer cancellation rights referred to above do not apply to you as a matter of law. Our 14-day refund offer is still available to you as a matter of policy.

Business customers agree that these terms are the entire agreement between us, and that no statement made outside them has been relied on.

13. Changes to these terms

We may update these terms. The version published here at the time you buy is the version that applies to that purchase, and we will not change the terms of a purchase you have already made.

14. Complaints

If something has gone wrong, email admin@mep-qs.com and set out what happened. We will respond within five working days and will try to put it right.

15. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.